Shipping policy

Shipping Policy

Order Processing

Orders are typically processed within 1–2 business days after purchase. Orders placed on weekends or holidays will be processed on the next business day.

Once your order has been shipped, you will receive a confirmation email containing tracking information.

Shipping Rates

Shipping rates are calculated at checkout or displayed before purchase.

Current shipping options may include:

Standard Shipping (United States)
Free Shipping on qualifying orders, where applicable

Estimated Delivery Times

Estimated delivery times are provided by the shipping carrier and are not guaranteed.

Most domestic orders arrive within 3–7 business days after shipment, though delivery times may vary based on location, weather, carrier delays, or other factors outside of our control.

Tracking Your Order

Once your order ships, you will receive tracking information via email. Please allow up to 24 hours for tracking updates to appear in the carrier's system.

Lost or Delayed Shipments

If your package appears to be lost or significantly delayed, please contact us at henry@vrseenergy.com and we'll do our best to help resolve the issue.

VRSE is not responsible for delays caused by shipping carriers, weather events, or incorrect shipping information provided during checkout.

Incorrect Shipping Addresses

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect address is entered, please contact us as soon as possible. We cannot guarantee changes can be made once an order has been processed or shipped.